Privacy Policy - NOVALUX GOODS LLC

1. Introduction

NOVALUX GOODS LLC ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Company Information

NOVALUX GOODS LLC
30 N Gould St Ste R
Sheridan, WY 82801, USA
Phone: +1 (307) 310-4105
Email: contact@novaluxgoods.online

3. Information We Collect

3.1 Information You Provide Directly

We collect information that you provide directly to us, including:

Account Information: Name, email address, username, and password when you create an account
Purchase Information: Billing address, payment information (processed securely by third-party payment processors like Stripe), and purchase history
Communication Data: Information you provide when contacting us, including email correspondence and support requests
Profile Information: Any additional information you choose to provide in your account profile

3.2 Payment Information

Payment information, including credit card details, is collected and processed by our third-party payment processors (such as Stripe) in accordance with their privacy policies and security standards. We do not store complete payment card information on our servers.

3.3 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
Device Information: IP address, browser type, device type, operating system, and screen resolution
Location Data: General geographic location based on IP address
Cookies and Tracking Technologies: See Section 6 for detailed information

4. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide, maintain, and improve our digital products and services
Transaction Processing: To process payments, fulfill orders, and deliver digital products
Account Management: To create and manage your account, authenticate users, and provide customer support
Communication: To send transactional emails, order confirmations, product updates, and respond to your inquiries
Legal Compliance: To comply with legal obligations, enforce our terms, and protect our rights
Analytics: To analyze usage patterns, improve our website, and enhance user experience
Security: To detect, prevent, and address security issues, fraud, and unauthorized access

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including:

Payment Processors: Stripe and other payment processors to handle transactions
Hosting Providers: Cloud hosting services to store and deliver our services
Email Services: Email service providers to send transactional and marketing communications
Analytics Providers: Analytics services to understand website usage

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

Comply with legal obligations
Protect and defend our rights or property
Prevent or investigate possible wrongdoing
Protect the personal safety of users or the public

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files stored on your device.

6.1 Types of Cookies We Use

Essential Cookies: Required for the website to function properly (e.g., authentication, shopping cart)
Analytics Cookies: Help us understand how visitors interact with our website
Preference Cookies: Remember your preferences and settings
Marketing Cookies: Used to deliver relevant advertisements (if applicable)

6.2 Cookie Management

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Most web browsers allow you to control cookies through their settings. Please refer to your browser's help documentation for instructions.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of data in transit using SSL/TLS
Secure storage of data on protected servers
Regular security assessments and updates
Access controls and authentication measures
Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Comply with legal obligations
Resolve disputes and enforce our agreements
Maintain business records as required by law

When we no longer need your information, we will securely delete or anonymize it, except where we are required to retain it for legal purposes.

9. Your Rights (GDPR and Privacy Rights)

Depending on your location, you may have certain rights regarding your personal information, including:

Access: Request access to your personal information
Rectification: Request correction of inaccurate or incomplete data
Erasure: Request deletion of your personal information
Restriction: Request restriction of processing your information
Data Portability: Request transfer of your data to another service
Objection: Object to processing of your personal information
Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in Section 12. We will respond to your request within 30 days, or as required by applicable law.

10. Children's Privacy

Our services are not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personal information from Children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from Children without verification of parental consent, we will take steps to delete that information from our servers.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

By using our services, you consent to the transfer of your information to countries outside your jurisdiction, including the United States, where our servers are located.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by NOVALUX GOODS LLC. We have no control over, and assume no responsibility for, the privacy practices of these third-party sites.

We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

Posting the new Privacy Policy on this page
Updating the "Last Updated" date
Sending you an email notification (for material changes)

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

14. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

NOVALUX GOODS LLC
30 N Gould St Ste R
Sheridan, WY 82801, USA
Phone: +1 (307) 310-4105
Email: contact@novaluxgoods.online